warung4dPrivacy Policy

This page describes what we collect when you use warung4d and how we keep that data protected. We collect personal information only to verify your identity, process deposits and withdrawals, comply with local law, and improve our platform. Your email, national ID photo, selfie, payment details, and account activity are encrypted and stored securely — we never sell this information to third parties, and we do not track you for marketing purposes beyond what is necessary to operate warung4d.

Our privacy practices reflect our commitment to transparency. We explain exactly what data we hold, who has access to it, how long we keep it, and what rights you have to access, correct, or delete your information. This policy applies to all users of warung4d — whether you access us via Android APK, iOS browser, or desktop — and covers all interaction with our sportsbook, live dealer, slot games, and esports markets.

If you have questions about how we handle your data, contact our privacy team through the support section in your account or via email. We respond to privacy requests during standard business hours.

What Data We Collect on warung4d

We collect personal information in three categories: identity data, transaction data, and usage data.

Identity data: When you create a warung4d account, we collect your email address and password. During account verification, we collect your full name, date of birth, national ID number or passport number, a photo of your ID, and a selfie holding your ID. This information is mandatory for compliance with Know Your Customer (KYC) regulations in supported jurisdictions.

Transaction data: Every deposit, withdrawal, and game activity on warung4d generates transaction records. We record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or online payment), the amount, the timestamp, and the status (pending, confirmed, or rejected). We store these records indefinitely for tax and regulatory compliance, even after you close your account.

Payment processors and third-party data sharing

We do not handle payment information directly. When you deposit via e-wallet, mobile banking, local payment, online payment, or e-wallet, your transaction routes through official payment provider APIs. We receive only confirmation that funds arrived — we never see your wallet balance, password, or PIN. For bank transfers, we work with payment processors that generate Virtual Account numbers; we do not access your bank login credentials.

We may share your verified identity data with regulatory authorities or law enforcement if required by local law. For example, if Jakarta tax authorities request records of accounts in their jurisdiction during Idul Fitri or Idul Adha tax windows, we comply with legal requests. We do not share data with marketing companies, data brokers, or third-party advertisers.

How We Use Your Data on warung4d

We use the data we collect for four purposes:

• Account verification: Your ID photo and selfie are reviewed by our compliance team to confirm your identity. Once verified, these documents are encrypted and archived for regulatory compliance, not used for any other purpose.
• Payment processing: Deposit and withdrawal records are used to reconcile your account balance, confirm transactions, and comply with financial reporting requirements.
• Fraud detection: We analyze login patterns, deposit amounts, and withdrawal requests to flag suspicious activity. If we detect unusual behavior from your account (such as login from a new city or device), we may temporarily restrict certain functions until you confirm it is you.
• Service improvement: We analyze aggregate usage data to understand which games are popular, which payment methods users prefer, and which devices cause technical problems. This helps us optimize warung4d for better mobile experience on Android and iOS, faster sportsbook markets, and smoother live dealer streaming.

We do not use your data to send you unsolicited marketing emails or push notifications. We send account-related messages only — password reset confirmations, deposit receipts, withdrawal updates, and security alerts. If you disable push notifications in your warung4d settings, we respect that choice.

Data Storage and Geographic Location

Our servers may sit outside your jurisdiction. warung4d's infrastructure spans multiple regions for redundancy and performance — data may be stored in Southeast Asia, Europe, or other locations depending on our hosting arrangement. By using warung4d, you consent to your data being stored outside your home country if necessary for platform operation.

We encrypt all data in transit (using HTTPS) and at rest (using industry-standard encryption). Even if our servers were compromised, encrypted data would be unreadable to attackers. We perform regular security audits and backups to prevent data loss from hardware failure or cyberattack.

Your Rights on warung4d

If any information is incorrect — for example, your name is misspelled in our records — you can request correction. Contact our support team with the correct information and we will update your account.

If you want to delete your warung4d account entirely, submit an account closure request through your settings. We will close your account and delete personal data within standard windows. However, we will retain transaction records for regulatory compliance as described above.

You may also opt out of certain data uses — for example, disabling push notifications or requesting that we not analyze your game preferences for service improvement. These choices do not affect your access to warung4d; they simply reduce data collection.

Policy Updates and Contact

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. If we make material changes — such as collecting new types of data or changing how we use existing data — we will notify you via email or through a prominent notice in your warung4d account. We will not use your data in ways materially different from those described in this policy without your consent.

If you have questions about this policy, how we handle your data, or if you believe your privacy has been violated on warung4d, please contact us:

• Email: Use the support contact form in your account or through our main website contact page.
• Support team: Access the Help section in your warung4d account (Android, iOS, or browser) to chat with our support staff during business hours.
• Privacy team: For specific data requests or privacy complaints, clearly mark your email as "Privacy Request" so it routes to the correct department.

We are committed to handling your personal data responsibly and transparently. warung4d's privacy practices reflect our belief that trust is earned through honest communication about how we collect, store, use, and protect user information. By using warung4d, you consent to this privacy policy.